Guides & TutorialsTroubleshooting Common ErrorsTroubleshooting a You are currently accessing the admin area using an insecure connection Notice

Troubleshooting a You are currently accessing the admin area using an insecure connection Notice

Symptom

When accessing the WHMCS Admin Area, the following message displays at the top of the page:

You are currently accessing the admin area using an insecure connection. We recommend using SSL encryption (https) for security. If you don't yet have an SSL Certificate, you can buy one here

Cause

You are using an insecure http connection to access the Admin Area and the WHMCS System URL setting contains the http:// prefix instead of https://.

Solution

To resolve this issue:

  1. Ensure that you have installed a valid SSL certificate on your website. For assistance, contact your hosting provider or system administrator.
  2. In the WHMCS Admin Area, go to the General tab at Configuration > System Settings > General Settings.
  3. Update WHMCS System URL to begin with https:// instead of http://.
  4. Click Save Changes

Attempt accessing the Admin Area again. In your browser's URL bar, make certain that you enter the URL beginning with https://.