Guides & TutorialsGetting Started Creating your first productCreating Your First Non-Hosting Product

Creating Your First Non-Hosting Product

To sell something using WHMCS, you must configure a product. 

First, navigate to Configuration > System Settings > Products/Services (Setup > Products/Services > Products/Services in WHMCS 7.10 and earlier).

Click Create a New Product.

Choose Other for the Product Type and the appropriate Product Group and Product Name.

If you have already set up the server or know the module you want to use, set this now. This example creates a website plan, and so will use the Auto Release module.

Then, click Continue.

On the next interface, specify details for all of the desired settings.

In the Details tab, make sure to set the Product Description.

You should also choose a Welcome Email to send when provisioning the product. WHMCS comes with several premade welcome email templates that you can customize at Configuration > System Settings > Email Templates (Setup > Email Templates in WHMCS 7.10 and earlier). This example uses Other Product/Service Account Welcome Email.

After completing this tab, click Pricing to set your pricing.

On Pricing, set the desired pricing options for the product. For this example, the product will only be available on a yearly basis.

To do this, select Recurring as Payment Type, and then specify the desired annual prices.

Note: You can set up as many pricing options as you wish during this step.

After completing this tab, continue to Module Settings.

In Module Settings, choose the module and fill out the remaining product information.

In this example, Auto Release is preselected because it was chosen in an earlier step.

After you choose the module, specify the actions for that module. In this case, the system will automatically open a Support Ticket for any of the listed actions. Use the menus to configure this.

Additionally, select the Admin ID for the admin that creates the ticket and the Support Dept ID for the department to send tickets to.

Select the automatic setup behavior. This example uses Automatically Setup the Product when you manually accept a pending order.

Then, click Save Changes.