Using Two Factor Authentication for Staff

Once a two factor authentication service has been activated for staff, the following steps demonstrate how Admin Users can setup Two-Factor Authentication on their account using Time Based Tokens:

 

1. From the Admin Area, navigate to Account > My Account (My Account in WHMCS 7.10 and earlier).

Click My Account

2. Toggle Two-Factor Authentication to On.

Toggle Two-Factor Authentication On

3. Select the Time Based Tokens service.

4. Click Get Started.

Select the Two Factor Auth Service

5. Scan the QR code with an authenticator app like Google Authenticator or Duo Mobile.

6. Enter in the 6-digit code that the authenticator app generates.

Scan the QR Code with your app and enter the authentication code

7. Click Submit.

8.  Record the Backup Code in a safe place

9. Click Close.

Take a note of the Backup Code

Two Factor Authentication is now set up for this administrator, and will be required when they login in future.