Requiring Two Factor Authentication for Clients or Admins
Once a two factor authentication service has been activated, clients and/or staff can be forced to set up two factor authentication before being allowed access to the client or admin areas:
1. Login to your WHMCS Administration Area
2. Navigate to Setup > Staff Management > Two-Factor Authentication
3. Scroll to the Global Two-Factor Authentication Settings section
4. Tick the checkbox for the options as required. Any combination is acceptable:
- Force Client Users to enable Two Factor Authentication on Next Login
- Force Administrative Users to enable Two Factor Authentication on Next Login
6. Click Save Changes
Next time a client or staff member logs in, they will be required to set up two factor authentication.