captcha.tpl Template Error when clicking Login as Owner
Symptom
After updating to WHMCS 8.13, a Smarty: Default handler: No template default content
error is displayed when an admin clicks Login as Owner on the Client's Summary tab in the Admin Area:
--> Smarty: Default handler: No template default content for 'file:templates/childtemplate/includes/captcha.tpl' <--
Cause
In WHMCS instances with a Child Theme and Captcha Form Protection enabled for Login Forms, the system does not properly fall-back to the parent theme if the captcha.tpl template file is not present in the child theme.
The issue has been logged with our development team with case reference WHMCS-22229.
Workaround
Copy /templates/twenty-one/includes/captcha.tpl
file to the /templates/$childtemplate/includes/
directory.
Where $childtemplate
is the name of your custom theme.