Guides & TutorialsTroubleshooting AdvancedHow to resolve A Certificate Authority verified SSL certificate was not detected on yourdomain.com

How to resolve A Certificate Authority verified SSL certificate was not detected on yourdomain.com

This error message below indicates that the SSL certificate is not configured correctly.

Installing the Intermediate CAs

The Intermediary certificates enhance the security of SSL certificates. When installing a  certificate, it is essential to install the Intermediate CA at the same time as the SSL certificate, this ensures that the SSL certificate is fully trusted by all browsers and prevents SSL errors from appearing when users visit the website.

RapidSSL and Wildcard certificates Intermediate CA can be downloaded from: https://knowledge.rapidssl.com/support/ssl-certificate-support/index?page=content&id=INFO1548