Guides & Tutorials7.6 Update TroubleshootingTroubleshooting Problems Accepting EULA After Update

Troubleshooting Problems Accepting EULA After Update

Symptom

After applying the WHMCS 7.6 update, upon first logging to the administration area, it is necessary to read and agree to an updated License Agreement (EULA).

In some circumstances, clicking the Accept button may reload the page or result in a 404 error:

The requested URL /admin/eula-accept was not found on this server.

Cause

This is caused by a mis-configured Friendly URLs setting, causing the Accept button to point to an unroutable path on your server.

Solution

The Friendly URL setting can be reset to the basic value by executing the following SQL command against the WHMCS database:

UPDATE `tblconfiguration` SET value ='basic' WHERE setting='RouteUriPathMode';

Refresh the License Agreement page in your browser.

The updated Agreement can now be accepted successfully

Follow-Up

We recommend ensuring that the Friendly URL setting is configured optimally for the current server environment. Refer to the following resources for information on doing so: