Guides & Tutorials8.2 Update TroubleshootingTroubleshooting Plesk Login to Panel Issues

Troubleshooting Plesk Login to Panel Issues

Symptom

After applying the 8.2.0 update, certain environments may experience impeded function of the Login to Panel button on Plesk services.

Solution

Please apply the 8.2.1 Maintenance Release via the Utilities > Update WHMCS page.

Workaround

Enable Allow IP address changes during a single session under  Plesk > Tools & Settings > Active Plesk Sessions > Session Settings on the Plesk server.                                  

Hotfix

A hotfix has been created for 8.2.0 only to correct this behaviour:

https://whmcs.community/files/file/168-core-16812-plesk-login-to-panel-sso-ip/