Guides & Tutorials8.3 Update TroubleshootingTroubleshooting a The "WHMCS\Config\Setting" record "setting" property is guarded against updates Error

Troubleshooting a The "WHMCS\Config\Setting" record "setting" property is guarded against updates Error

Symptom

After applying the 8.3.0 update, you may observe the following GuardedForUpdate error:

WHMCS\Exception\Model\GuardedForUpdate: The "WHMCS\Config\Setting"  record "setting" property is guarded against updates. in  /path/to/whmcs/vendor/whmcs/whmcs-foundation/lib/Model/Observer.php:0

Cause

This is caused by the presence of files from an earlier version of WHMCS in the /admin directory.

Solution

Execute the following query against your WHMCS MySQL database, using a tool like phpmyadmin:

SELECT value FROM tblconfiguration WHERE BINARY setting = 'ShowNotesFieldonCheckout';
Empty Result

If no results are returned, follow these steps:

Upload a new copy of the /admin directory contents to your server, ensuring all files are overwritten successfully.

If the /admin directory has been renamed, make certain to upload the files to that custom location.



If the MySQL query returns 1 row, follow these steps:

1 row returned


Execute the following MySQL query to correct the database value:

UPDATE tblconfiguration SET setting = 'ShowNotesFieldonCheckout' where setting = 'ShowNotesFieldOnCheckout';