Guides & Tutorials8.2 Update TroubleshootingTroubleshooting zero price products not adding to cart

Troubleshooting zero price products not adding to cart

Symptom

After applying the 8.2.0 update, you may observe that some products cannot be added to the shopping cart.

Cause

This behavior is observed in products with a recurring price of 0.00.

Solution

Please apply the 8.2.1 Maintenance Release via the Utilities > Update WHMCS page.

Workaround

Adjust the product's recurring price to 0.01 or change the Payment Type option from Recurring to Free.

Hotfix

A hotfix has been created for 8.2.0 only to correct this behaviour:

https://whmcs.community/files/file/165-core-16844-add-zero-price-recurring-products-to-cart/