Guides & Tutorials8.1 Update TroubleshootingTroubleshooting CSS Customisations on Windows Server Environments

Troubleshooting CSS Customisations on Windows Server Environments

Symptom

After applying the 8.1.0 update and creating a child order form template, CSS customisations are not displayed on servers with a Windows IIS operating systems. This can result in partial formatting of the order form.

Cause

The template path comparison logic is deficient for non-standard file environments such as Windows IIS servers.

Workaround

1. Move the WHMCS  installation to a *Nix environment.

Or

2. Copy the style.css file from the child order form template to the css directory of the system template.

Solution

Please apply the 8.1.1 Maintenance Release via the Utilities > Update WHMCS page.

Hotfix

A hotfix has been created for 8.1.0 only to improve the template path comparison logic for these server environments:

https://whmcs.community/files/file/158-core-16094-update-template-path-comparison-for-non-standard-file-environments-windows-iis/