Troubleshooting GoCardless Pay Methods
Symptoms
After applying the 7.8.3 update, two types of Pay Methods may appear on a client's Summary tab when they had recently been paying exclusively with GoCardless:
- Credit Card
- Bank Account
Cause
This situation occurs when stale credit card information is present in the client's record - such as the last four digits of a credit card number, cart type or expiry date - in addition to the GoCardless mandate.
Solution
We are releasing a hot-fix patch which introduces logic to more elegantly handle this scenario. It is available for download from:
https://whmcs.community/files/file/116-core-13809-gocardless-mandate-migration-improvement/