Guides & Tutorials7.10 Update TroubleshootingTroubleshooting a ResellerClub TLD Import/Sync Currency Issue

Troubleshooting a ResellerClub TLD Import/Sync Currency Issue

Symptom

After applying the 7.10.0 update and using the new Registrar TLD Sync tool with ResellerClub (NetEarthOne, Resell.biz, Stargate). You may observe that that the cost prices imported are showing an amount converted into a different currency.

Cause

This occurs when the ResellerClub account's parentsellingcyrrencysymbol and sellingcurrencysymbol settings are different.

Solution

Please apply the 7.10.1 Maintenance Release via the Utilities > Update WHMCS page.

Hotfix

A hotfix has been created for 7.10.0 only which will resolve the cause of this error:

https://whmcs.community/files/file/129-core-14497-resellerclub-tld-importsync-currency-issue/