Guides & Tutorials7.9 Update TroubleshootingTroubleshooting Cron Job not completed warning and/or Segfault

Troubleshooting Cron Job not completed warning and/or Segfault

Symptom

After applying the 7.9.0 update the daily automation tasks may not complete fully, stopping at the AutoTerminations or CancellationRequests tasks if invoked.

This may manifest itself as a warning on the Automation Overview Widget or Help > System Health Status page.

You may observe a Segmentation Fault in your server logs.

Solution

Please apply the 7.9.1 Maintenance Release via the Utilities > Update WHMCS page.

Hotfix

A hotfix has been created for 7.9.0 only which will resolve the cause of this error in the new usage billing routines:

https://whmcs.community/files/file/122-core-14170-segfault-on-cron-job-termination-tasks/