Troubleshooting an error adding a card via the Admin Area with Stripe
Symptom
After applying the 7.8.0 update, and attempting to enter a new credit card on a client via the admin area, the following error is displayed:
An error occurred while communicating with the server. Please try again.
Cause
Additional logic is required to handle this scenario.
Workaround
Add the card through the client area via the My Billing > Payment Methods page. This may require 3D Secure acceptance by a client depending on the card being added.
Solution
A hotfix has been created which will resolve this error by including additional logic to handle this scenario. It can be downloaded from:
Once the hotfix is applied, remote cards can be successfully added via the admin area